AU  - Fenton JJ, Jerant AF, Bertakis KD, Franks P
TI  - The cost of satisfaction: A national study of patient satisfaction, health care utilization, expenditures, and mortality
PT  - JOUR
DP  - 2012
TA  - Archives of Internal Medicine
pages = {405-411},
VI  - 172
IP  - 5
AID  - 10.1001/archinternmed.2011.1662 [doi]
4100  - http://dx.doi.org/10.1001/archinternmed.2011.1662
SO  - Archives of Internal Medicine March 12, 2012 172(5):405