@article{doi:10.1001/archinternmed.2010.288,
author = {Kistler CE and Walter LC and Mitchell C and Sloane PD},
title = {PAtient perceptions of mistakes in ambulatory care},
journal = {Archives of Internal Medicine},
volume = {170},
number = {16},
pages = {1480-1487},
year = {2010},
doi = {10.1001/archinternmed.2010.288},
URL = { + http://dx.doi.org/10.1001/archinternmed.2010.288},
eprint = {/data/Journals/InteMed/5778/ioi05080_1480_1487.pdf}
}