@article{doi:10.1001/archinternmed.2012.3158,
author = {Chatterjee P and Joynt KE and Orav E and Jha AK},
title = {Patient experience in safety-net hospitals: Implications for improving care and value-based purchasing},
journal = {Archives of Internal Medicine},
volume = {172},
number = {16},
pages = {1204-1210},
year = {2012},
doi = {10.1001/archinternmed.2012.3158},
URL = { + http://dx.doi.org/10.1001/archinternmed.2012.3158},
eprint = {/data/Journals/INTEMED/24859/ioi120041_1204_1210.pdf}
}