RT Journal A1 Barsuk JH, Brake H, Caprio T, Barnard C, Anderson DY, Williams MV T1 PRocess changes to increase compliance with the universal protocol for bedside procedures JF Archives of Internal Medicine JO Archives of Internal Medicine YR 2011 FD May 23 VO 171 IS 10 SP 941 OP 954 DO 10.1001/archinternmed.2011.202 UL http://dx.doi.org/10.1001/archinternmed.2011.202 AB Wrong site, wrong procedure, and wrong patient events can be devastating to patients. Between 1300 and 2700 such events are estimated to occur annually in the United States.1 These are also called “never events” because processes can be implemented to prevent them.2 In 2004, The Joint Commission (TJC) created the Universal Protocol (UP) as a mandatory safety standard in an attempt to eliminate wrong procedures through a preprocedure verification process, procedure site marking, and a “time-out” (correct site, procedure, and patient).3 Up to 70% of wrong site procedures may be prevented if the time-out process is used.4- 5