RT Journal
A1 Greaves F, Pape UJ, King D, et al
T1 ASsociations between web-based patient ratings and objective measures of hospital quality
JF Archives of Internal Medicine
JO Archives of Internal Medicine
YR 2012
FD March 12
VO 172
IS 5
SP 435
OP 436
DO 10.1001/archinternmed.2011.1675
UL http://dx.doi.org/10.1001/archinternmed.2011.1675
AB 
Patients are increasingly using the Internet to rate their experience of health care.1 Although controversial, particularly among health care professionals,2 Web-based hospital or physician rating sites represent a potentially important development in public reporting.3 Patients rarely use conventional publicly reported metrics when choosing their health care provider and often find these difficult to understand.4