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Original Investigation | Health Care Reform

Ask-Advise-Connect:  A New Approach to Smoking Treatment Delivery in Health Care Settings

Jennifer Irvin Vidrine, PhD; Sanjay Shete, PhD; Yumei Cao, MS; Anthony Greisinger, PhD; Penny Harmonson, BS; Barry Sharp, MS; Lyndsay Miles, MA; Susan M. Zbikowski, PhD; David W. Wetter, PhD
JAMA Intern Med. 2013;173(6):458-464. doi:10.1001/jamainternmed.2013.3751.
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Importance  Several national health care–based smoking cessation initiatives have been recommended to facilitate the delivery of evidence-based treatments, such as quitline (telephone-based tobacco cessation services) assistance. The most notable examples are the 5 As (Ask, Advise, Assess, Assist, Arrange) and Ask. Advise. Refer. (AAR) programs. Unfortunately, rates of primary care referrals to quitlines are low, and most referred smokers fail to call for assistance.

Objective  To evaluate a new approach—Ask-Advise-Connect (AAC)—designed to address barriers to linking smokers with treatment.

Design  A pair-matched, 2-treatment-arm, group-randomized design in 10 family practice clinics in a single metropolitan area. Five clinics were randomized to the AAC (intervention) and 5 to the AAR (control) conditions. In both conditions, clinic staff were trained to assess and record the smoking status of all patients at all visits in the electronic health record, and smokers were given brief advice to quit. In the AAC clinics, the names and telephone numbers of smokers who agreed to be connected were sent electronically to the quitline daily, and patients were called proactively by the quitline within 48 hours. In the AAR clinics, smokers were offered a quitline referral card and encouraged to call on their own. All data were collected from February 8 through December 27, 2011.

Setting  Ten clinics in Houston, Texas.

Participants  Smoking status assessments were completed for 42 277 patients; 2052 unique smokers were identified at AAC clinics, and 1611 smokers were identified at AAR clinics.

Interventions  Linking smokers with quitline-delivered treatment.

Main Outcome Measure  Impact was based on the RE-AIM (Reach, Efficacy, Adoption, Implementation, and Maintenance) conceptual framework and defined as the proportion of all identified smokers who enrolled in treatment.

Results  In the AAC clinics, 7.8% of all identified smokers enrolled in treatment vs 0.6% in the AAR clinics (t4 = 9.19 [P < .001]; odds ratio, 11.60 [95% CI, 5.53-24.32]), a 13-fold increase in the proportion of smokers enrolling in treatment.

Conclusions and Relevance  The system changes implemented in the AAC approach could be adopted broadly by other health care systems and have tremendous potential to reduce tobacco-related morbidity and mortality.

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Figures

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Figure 1. Data flowchart. An Excel spreadsheet (Microsoft Corporation) was used to automatically pull participant names and telephone numbers from the EHR and record participants' smoking status so that this information could be sent securely to MD Anderson and to the quitline. AAC indicates Ask-Advise-Connect approach; AAR, Ask. Advise. Refer. program; EHR, electronic health record; LVN, licensed vocational nurse; and MA, medical assistant.

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Figure 2. Participant flow through study. AAC indicates Ask-Advise-Connect program; AAR, Ask. Advise. Refer. program; and EHR, electronic health record;

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Figure 3. Effects of the Ask-Advise-Connect (AAC) and Ask. Advise. Refer. (AAR) approaches. A, Reach, calculated as the proportion of smokers identified who talked with the quitline. B, Efficacy, calculated as the proportion of smokers who talked with the quitlline and then enrolled in treatment. C, Impact, calculated as reach × efficacy.

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